Privacy Policy

Last Updated: June 2026

At Passara ("we," "our," "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website, place an order, contact us, or interact with us through social media platforms.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you place an order, create an account, subscribe to our updates, or contact us, we may collect:

•Full Name

•Email Address

•Phone Number

•Shipping & Billing Address

•Payment Information (processed securely through third-party payment gateways)

•Order History

•Any information shared through customer support, WhatsApp, email, or social media

We may also collect certain non-personal information such as:

•IP Address

•Browser Type

•Device Information

•Website Usage Data

•Cookies and Analytics Information

2. How We Use Your Information

Your information is collected to:

•Process and fulfill your orders

•Provide customer support

•Communicate order updates and shipping information

•Improve our products and website experience

•Prevent fraudulent transactions

•Respond to inquiries and requests

•Send promotional offers, updates, and new launches (you may unsubscribe at any time)

3. Payment Security

Passara does not store your debit card, credit card, UPI, or banking details.

All payments are processed securely through trusted third-party payment gateways that follow industry-standard security practices.

4. Cookies

Our website may use cookies and similar technologies to:

•Improve website performance

•Remember your preferences

•Analyze website traffic

•Enhance your shopping experience

You may choose to disable cookies through your browser settings, though some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers involved in:

•Payment processing

•Shipping and delivery services

•Website and technology support

•Legal or regulatory compliance requirements

These parties receive only the information necessary to perform their services.

6. Social Media

If you interact with Passara through Instagram, Facebook, WhatsApp, or other social media platforms, any information shared through those platforms will also be subject to their respective privacy policies.

We encourage you to review the privacy policies of those platforms before sharing personal information.

7. Data Protection

We take reasonable security measures to protect your information against unauthorized access, misuse, disclosure, or loss.

While we strive to protect your information, no method of internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

8. Your Rights

You may request to:

•Access your personal information

•Update or correct your information

•Delete your information (subject to legal and operational requirements)

•Unsubscribe from marketing communications

To make any such request, please contact us using the details below.

9. Children's Privacy

Passara does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to remove it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

We encourage you to review their privacy policies before sharing any information.

11. Changes to This Privacy Policy

Passara reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page and become effective immediately upon posting.

12. Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact us:

Passara

Address: A/15 Aryaman Bungalows, Near Shilaj Railway Crossing, Thaltej, Ahmedabad – 380059

WhatsApp & Customer Support: +91 8452055885

Instagram: @passara.in

Facebook: Passara

You may also contact us through our website contact form or social media channels.