Terms & Conditions
Welcome to Passara. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
Orders & Payments
At Passara, we currently accept prepaid orders only.
We do not offer Cash on Delivery (COD) as every order is carefully processed, packed, and dispatched specially for you. Prepaid orders help us ensure smoother operations, secure transactions, and faster processing.
Accepted payment methods will be displayed at checkout.
Shipping & Dispatch
All orders are dispatched within 3–4 working days from the date of purchase.
Once dispatched, delivery timelines may vary depending on your location and pincode. You will receive tracking details once your order has been shipped.
We ship across India and also accept international orders.
Exchange Policy
We do not offer refunds on any orders.
However, we do offer size exchanges subject to availability.
If you wish to exchange your pair:
•The request must be raised within 48 hours of delivery.
•The product must be unused and in its original packaging.
•Customers are required to courier the product back to our provided return address.
•Once we receive and inspect the product, the exchanged size will be shipped to you.
•Please note that return shipping charges for exchanges are to be borne by the customer.
Return Address:
A/15 Aryaman Bungalows,
Near Shilaj Railway Crossing,
Thaltej, Ahmedabad – 380059
Contact Number: 8452055885
Product Details
We try our best to display product colours and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, or photography.
Since many of our products involve handcrafted detailing and artisan work, minor irregularities are natural and part of the product’s uniqueness.
Size & Fit
We recommend referring to our size chart before placing an order.
If you are between sizes or unsure, we suggest opting for the bigger size for a more comfortable fit.
For any sizing help, feel free to contact us before placing your order.
Contact Us
For any queries regarding orders, exchanges, sizing assistance, or shipping, feel free to reach out to us:
WhatsApp / Contact Number: 8452055885
Email id- nishka.passara@gmail.com
Instagram: @passara.in
Facebook: Passara
You can also WhatsApp us directly for sizing guidance before placing your order.
Thank you for shopping with Passara